Corporate Governance
Whistleblowing System
PT. Ketrosden Triasmitra, Tbk will further process reports that meet the required qualifications and criteria. Reports should include the reporter’s identity, such as a name (anonymous reports are also accepted) and a reachable phone number or email address. To facilitate follow-up and investigation, the report should ideally include the following elements.
Whistleblowing System
Dear Investors, Customers, Stakeholders, and Business Partners, As part of our commitment to implementing the Company’s "Continuous & Sustainable Improvement Program," PT. Ketrosden Triasmitra, Tbk (Triasmitra Group) is dedicated to fostering a healthy and ethical business environment, with the goal of becoming a trusted public company that consistently delivers the highest quality of service. In line with this commitment, Triasmitra Group has established a Whistleblowing System (WBS) as a channel for reporting suspected acts of fraud or violations of the code of ethics committed by internal personnel or occurring within the Triasmitra Group’s work environment.
The Triasmitra Group Whistleblowing System provides a secure platform for individuals who have credible information and wish to report potential misconduct.
WHAT
Description of the misconduct or violation being reported
WHERE
Location where the act took place
WHO
Individuals involved in the act
WHEN
Time when the act occurred
HOW
The method or scheme used in committing the act
Protection for Whistleblowers
Whistleblowers can confidently and in good faith report any known or suspected violations of ethics or fraudulent behavior without fear. Triasmitra Group is fully committed to maintaining the confidentiality of the whistleblower’s data and information, and does not tolerate any form of retaliation or harassment against individuals who have submitted a report.
Reportable Violations of Fraud and Code of Ethics
The following are examples of suspected fraudulent acts and violations of the code of ethics that may be reported through the Whistleblowing System:
1. Any intentional act of deviation or deliberate negligence aimed at deceiving, misleading, or manipulating the Company, Investors, Customers, or other parties, whether occurring internally within Triasmitra Group or within its operational environment, and/or using Triasmitra Group’s facilities, that results in losses to the Company, Investors, Customers, or other parties, and/or provides financial gain, either directly or indirectly, to the perpetrator of such fraud or ethical misconduct.
2. Actions that are inconsistent with the Company’s values and culture, based on the “Triasmitra’s Values,” which are instilled and cultivated within every individual of Triasmitra Group to achieve collective goals. These values also serve as the foundation for decision-making and conduct throughout the organization.
Examples of Fraudulent Acts and Code of Ethics Violations:
Reporting Form
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