Services

Managed Services

PT Ketrosden Triasmitra Tbk offers comprehensive Managed Services to ensure fiber optic networks operate smoothly and efficiently. We provide 24/7 monitoring, proactive maintenance, and rapid repair services to maximize network uptime and performance. Our expert team handles the complexities of network management so clients can focus on their core business with confidence in their connectivity.

Network Operation Center (NOC)

24/7 Network Excellence

noc

Our Network Operation Center (NOC) serves as the central hub for 24/7 network monitoring, fault detection, and incident management. The NOC team uses advanced tools to proactively identify and resolve issues before they impact service, ensuring maximum uptime and network stability. Our NOC is Single Point of Contact of customer for preventive and corrective maintenance activities and give information progress update of incident.

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Objective
REDUCE the MTTR in Triasmitra operation
ESTABLISH a proactive fiber network management
MANAGE the fiber asset to avoid fatal failure due to cable cut
MONITOR the fiber networks and localize the fiber faults at the shortest time
DISPATCH the right workforce at right location
Benefit
Save Opex, reduction MTTR and network downtime
Anticipate service disruptions before service is affected
Simplify SLA Management
Improve troubleshooting time

Submarine Cable

Sìnce 2013 Triasmitra provides preventive and corrective submarine cable maintenance services for its own cable and customer cable system.

Our Managed Service Submarine (MS Submarine) addresses the unique challenges of undersea cable systems. We provide specialized monitoring, maintenance, and repair services for submarine fiber optic cables, including coordination with cable-laying vessels for fault location and restoration. This service ensures the resilience and continuity of Indonesia's vital submarine communication routes.

Bentang Bahari

Preventive Maintenance

Submarine Cable Monitoring System

Triasmitra's Submarine cable monitoring system uses NMS (Network Management System) application systems, namely MOCIS (Monitoring Optical Cable Information System)

Monitoring Optic Cable Information System

Vessel AIS (Automatic Identification System) based monitoring system for subsea underwater cables and ship/vessel movements in real time.

Key Features & Capabilities
Vessel monitoring & tracking
Submarine cable mapping
Alerting & notification alarm with 2 alarm severity zones
Historical vessel video playback
Vessel log report
Marine Patrol Basecamp

Corrective Maintenance

Submarine Cable Restoration

RESTORATION OF SHALLOW WATER < 40 M

Supply & Multipurpose Vessels
Non-DP Vessel
Professional Diver Team
Cable Grapnel Systems

RESTORATION OF SHALLOW WATER > 40 M

Supply & Multipurpose Vessels
Minimum DP2 System
Work Class ROV

Inland Cable

Sìnce 2016 Triasmitra provides preventive and corrective inland cable maintenance services for its own cable and also customer cable system.

For our Managed Service Inland (MS Inland), we focus on maintaining and optimizing inland fiber optic infrastructure. This includes scheduled preventive maintenance, rapid repair services, and performance tuning to keep inland fiber networks operating at peak efficiency. Our teams are equipped to handle complex environments, from urban centers to remote areas, guaranteeing reliable connectivity for all clients.

Bentang Bahari

Preventive Maintenance

Inland Cable Monitoring System

Triasmitra's Inland cable monitoring system uses NMS (Network Management System) application systems, namely DMS (Dashboard Monitoring System)

Dashboard Monitoring System

DMS is an integrated system for monitoring our Managed Service team activities both Preventive (inland and marine patrol) and Corrective Maintenance Activities. DMS has function such as Ticketing Management System, Live Activities Monitoring System and Reporting.

Key Features & Capabilities
Information of cable system route, all assets (JB, OTB, HH, etc*) and all service point.
Real time MS team movement for inland and submarine patrol (Preventive Activities) and Corrective Activities update.
DMS provides basic report system for all data required such as MTTR, Trouble Ticket, Patrol Frequency and others.

Inland Patrol Service Point

We manage and maintain inland cables through 22 service points in Java and Bali, as well as 15 service points in Sumatra. This maintenance is conducted using a comprehensive approach that includes both preventive measures and repairs. We also collaborate with institutions, agencies, and other relevant parties, such as public works departments, to protect the cables from potential risks related to road development and improvement activities.

Corrective Maintenance

Submarine Cable Restoration

To provide a standby restoration team 7 x 24 hours

To provide vehicle for mobilization team, cable spare, tools and test equipment completely based on technical specification

To provide rectification service based on customer requirements

To provide temporary cable route for progress of road widening construction